Shipping policy
Shipping & Delivery
At Liquid Playground, we want to make getting your order as easy as possible. All orders are carefully packed and dispatched from the Gold Coast, Queensland.
Order Processing
Orders are typically processed and dispatched within 7–10 business days after your order is placed.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Delivery
We currently ship Australia-wide.
Delivery times vary depending on your location and the shipping service selected. Estimated delivery times shown at checkout begin once your order has been dispatched.
Please note that delivery times may occasionally be affected by public holidays, peak periods or circumstances outside of our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and available shipping method. The full shipping cost will always be displayed before you complete your purchase.
Incorrect Addresses & Delivery Issues
Please ensure your shipping address is correct before completing your order. If you notice an error after placing your order, contact us as soon as possible.
If you experience an issue with the delivery of your order, please contact us and we'll do our best to assist.
Order Support
For any questions regarding your order or delivery, contact us at:
We'll get back to you as soon as possible.